Online Store Terms & Conditions
Returns and Refunds Policy
Thank you for shopping at the Fuel Proof Ltd e-commerce site. If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. To be eligible for a return, please make sure that:
Please note: a 10% re-stocking fee applies. Products that do not meet these criteria may not be eligible for return.
Please contact us before you send the product:
Send the product with its original packing and the receipt or proof of purchase, to:
F.A.O. Returns Dept.
Fuel Proof Ltd
Middleton Business Park,
Middleton Road,
Heysham,
Lancashire.
LA3 3FH
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping to Fuel Proof Ltd.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
Name & Registered Office:
Fuel Proof Limited
Middleton Business Park
Middleton Road
Heysham
Lancashire
LA3 3FH
Tel: +44 (0)1524 850685
Company No. 03991145
Our products can be returned within 7 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund. To be eligible for a return, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
Please note: a 10% re-stocking fee applies. Products that do not meet these criteria may not be eligible for return.
Please contact us before you send the product:
- By phone number: 01524 850685
- By email: info@fuelproof.co.uk
Send the product with its original packing and the receipt or proof of purchase, to:
F.A.O. Returns Dept.
Fuel Proof Ltd
Middleton Business Park,
Middleton Road,
Heysham,
Lancashire.
LA3 3FH
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping to Fuel Proof Ltd.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 01524 850685
- By email: info@fuelproof.co.uk
Name & Registered Office:
Fuel Proof Limited
Middleton Business Park
Middleton Road
Heysham
Lancashire
LA3 3FH
Tel: +44 (0)1524 850685
Company No. 03991145